Frequently Asked Questions
Everything you need to know about our premium home linens and services.
What makes your linen different from standard bedding?
The Linen Company uses 100% premium European flax. Our linens are stone-washed for immediate softness, naturally hypoallergenic, and highly breathable, ensuring a comfortable sleep in both summer and winter.
How should I care for my linen products?
We recommend a gentle machine wash in lukewarm or cold water with mild detergent. Tumble dry on low heat or line dry in the shade. Linen's natural wrinkles are part of its charm, so ironing is optional.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for unwashed and unused items in their original packaging. Please note that for hygiene reasons, we cannot accept returns on bedding that has been slept in.
Do you offer fabric swatches?
Yes, we understand that color and texture are important for home decor. You can order a sample swatch set from our 'Swatches' page to see how our colors look in your unique lighting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.